For those currently working as a Door Supervisors or those wishing to begin work as a Door Supervisor. On successful completion of the course, and passing the required examinations, delegates will be able to apply for an SIA license to operate both as a Door Supervisor and a Security Officer.
What are the entry requirements?
There are none however basic levels of English literacy and numeracy are assumed.
How long is the course?
4 Days.
What does the course involve?
Delegates must complete and pass both units 1 and 2 as outlined below. Success will achieve a level 2 award in Door Supervision and allow delegates to apply for their SIA licence.
Unit 1 Roles and Responsibilities (15 hours)
Introduction, Roles and Responsibilities
Behavioural Standards
Equal Opportunities
Civil and Criminal Law
Arrest
Licensing Law
Searching
Health and Safety at Work
Drugs Awareness
Recording Incidents and Crime Scene Preservation
Emergency Procedures
Unit 2 Communication and Conflict Management (15 hours)
Introduction to Communication Skills and Conflict Management
Self Awareness
Identifying types of incidents and how to deal with them
Avoiding Conflict and reducing risk
Effective Communication and Customer Service Skills
Recognising High Risk Conflict
Defusing conflict
Resolving Conflict
Learning from Conflict
Certification
On completion and pass of the course units, each candidate will receive a BIIAB level 2 award certificate
This course will provide the minimum training required but aspects of First Aid / Fire Training / Self -defence & Restraint have not been included. We can provide these extra modules.
